PRIVACY POLICY

Effective Date: 10/10/24

Last Updated: 5/4/26

Welcome to Gabriella Kalema (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our custom and retail clothing products.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party providers)

Order Details

  • Custom clothing measurements and preferences

  • Purchase history

  • Design selections or uploaded content for custom items

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders (including custom designs)

  • Communicate with you about your purchases or inquiries

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails (only if you opt in)

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and IT service providers

  • Legal Authorities: When required to comply with laws or protect our rights

  • Business Transfers: In case of a merger, sale, or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze website traffic

You can control cookies through your browser settings.

5. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders and provide services

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at [Insert Contact Email].

8. Children’s Privacy

Our website is not intended for individuals under the age of 13 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Gabriella Kalema
pgk@gabriellakalema.com


By submitting measurements, design preferences, or uploaded content, you consent to our use of this information solely for the purpose of creating and delivering your custom garments.

Terms of Service

Effective Date: 10/10/24
Last Updated: 5/4/26

Welcome to Gabriella Kalema! By accessing or using our website (gabriellakalema.com) or purchasing our products, you agree to be bound by the following Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our website or purchasing from [Brand Name], you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website or purchase our products.

2. Eligibility

You must be at least 18 years old to make purchases or use our website. By using our services, you represent and warrant that you meet this age requirement.

3. Account Creation

Some features of our website may require you to create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain the security of your account credentials.

  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activity on your account.

4. Product Information

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is complete, current, or error-free.

  • Colors may vary due to monitor settings.

  • We reserve the right to modify product information and pricing at any time without prior notice.

5. Orders and Payment

  • All orders are subject to availability.

  • We accept payment through the methods listed on our website.

  • Prices include applicable taxes unless stated otherwise.

  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud.

6. Shipping and Delivery

  • Shipping times are estimates and may vary depending on location and circumstances.

  • Risk of loss passes to you upon delivery to the shipping carrier.

  • Please review our Shipping Policy for detailed information.

7. Returns and Exchanges

Returns and exchanges are handled in accordance with our Return Policy. Please ensure items are returned in their original condition and within the specified timeframe.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, is owned by Gabriella Kalema or our licensors. You may not:

  • Reproduce, distribute, or modify content without permission.

  • Use our brand or logos in a manner that could cause confusion or harm our reputation.

9. Prohibited Conduct

You agree not to:

  • Use our website for unlawful purposes.

  • Interfere with website operations or security.

  • Harass or harm other users.

10. Limitation of Liability

To the fullest extent permitted by law, Gabriella Kalema is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

11. Indemnification

You agree to indemnify and hold harmless Gabriella Kalema and its affiliates from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Minnesota, United States. Any disputes will be resolved in the courts of Minnesota, United States.

13. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page with a new effective date. Continued use of our website constitutes acceptance of any changes.

14. Contact Information

If you have questions about these Terms, please contact us:
Email: pgk@gabriellakalema.com
Phone: 818-401-5101